If you experience any problems, contact the OIT Service Desk at (919) 684-2200. Once the app is installed, log in, and you should be able to download software from within that app. If you have a Creative Cloud account, and when attempting to download software from you are being asked to purchase something to continue, first download the Creative Cloud Desktop App. Please note, currently, Creative Cloud accounts at Duke do not include access to mobile or web apps/services. Note: You can download apps under "Desktop Apps." You may need to log in with the same Enterprise ID process above to activate and license applications once they are installed. You should now be redirected to your Creative Cloud account. You will be redirected to the Duke Authentication page. Please note, your full Duke email address will not work for this step (ex. Disregard the options to continue with Google, Facebook or Apple. Click "Sign In" at the top right of the web page.Įnter your in the email address field (ex. Download Acrobat Enterprise term or VIP license. When you purchase a download version of Acrobat Standard, you can download the installer via Adobes web site.
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